![]() Staff that get the missing Roboto (OTF) font error have checked the fonts folder through Control Panel (From start panel - type Control Panel, click View by: Category - small icons, click fonts), which revealed several Roboto (TTF) font files. After some extensive research, troubleshooting, and questioning our staff, we believe the problem lies with machine-installed TTF fonts that only some of our staff somehow have. When these staff share their files, other team members get an error about missing Roboto (TTF) fonts. ![]() We all have synced Roboto from the Creative Cloud, but when opening an InDesign file, some staff get an error that states that they are missing Roboto (OTF). ![]() Hi there, I'm not sure if this helps or not, but we also have a similar issue with Roboto at my company and have discovered a sort of band-aid solution that could possibly apply to other font families (hopefully, for Equinox_DB's sake.
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